How long does it take until I receive my order?
It normally takes 1-3 working days to process your order, depending on the workload. After that, your product will be dispatched and you can expect to receive it within an estimated 4 to 7 working days. Total estimated delivery time is 5-10 business days
Can I track my parcel?
Yes, you can. You can track your order here: Track order
Can I return my order?
We have a 30-day return period during which the customer can return the parcel without giving a reason. This 30-day period begins upon receipt of the parcel. Please note that the return must be made within 30 days.
For more information, please go to this page
WHICH PAYMENT METHODS DOES DRESS FOR US ACCEPT?
We accept the following payment methods: Visa, Mastercard, Maestro, American Express, UnionPay, Shop Pay, and Google Pay.
All payments are made in USD ($).
I have not received an order confirmation, what should I do?
You will receive a confirmation e-mail immediately after placing your order. This e-mail contains your order number (consisting of at least 5 digits), a summary of your order, and the delivery address.
It can happen that confirmation e-mails end up in your junk or spam folder by mistake. Take the time to check these folders in your email account to see if the confirmation email is there.
If you've checked your spam folder, waited a little while, and verified your email address but still haven't received your order confirmation, please contact our customer service team at support@dressforus.com. Provide the details of your order, including your full name and the email address used at checkout, and we'll help you confirm the status of your order and resend the confirmation email if necessary.
Contact Information
Any questions or just want to chat with us? Feel free to reach out via:
Shop Name: Dress For Us
Address: 116a Gladstone Avenue, London, England, N22 6LH, United Kingdom
E-mail: support@dressforus.com
Contact form: Contact page
Customer Service Opening Hours (EST)
Monday - Friday: 09:00AM - 5:30PM
Saturday & Sunday: 10:00AM - 3:00PM
We strive to respond to all enquiries within 24 hours.
Thank you for choosing Dress For Us.