Payment Policy
At Dress For Us, we aim to provide a secure and seamless payment experience for every customer. This policy outlines our accepted payment methods and how transactions are processed.
Accepted Payment Methods
We accept the following secure payment methods:
- Credit and debit cards: American Express, Maestro, Mastercard, Visa, UnionPay
- Digital Wallets: Shop Pay, Google Pay
All payments are processed in USD ($).
Payment Processing
All payments are processed securely through trusted payment providers.
- Your payment will be charged at the time of purchase
- Orders will only be processed once payment has been successfully received
- We do not store your full payment details
Payment Security
We take security seriously. All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure your personal and payment information is protected.
Order Verification
To prevent fraud and ensure security, we may:
- Perform payment verification checks
- Request additional information if necessary
If payment cannot be verified, we reserve the right to cancel the order and issue a full refund.
Currency
All prices and transactions are processed in US Dollars (USD $).
If you are using a card issued in another currency, your bank may apply additional conversion fees.
Payment Issues
If your payment is declined or unsuccessful:
- Please check your payment details
- Contact your bank or payment provider
- Try an alternative payment method
If you continue to experience issues, please contact our support team for assistance.
Refunds
All refunds are processed in accordance with our Refund Policy.
- Refunds will be issued to the original payment method
- Processing times may vary depending on your payment provider
Contact Information
Any questions or just want to chat with us? Feel free to reach out via:
Shop Name: Dress For Us
Address: 116a Gladstone Avenue, London, England, N22 6LH, United Kingdom
E-mail: support@dressforus.com
Contact form: Contact page
Customer Service Opening Hours (EST)
Monday - Friday: 09:00AM - 5:30PM
Saturday & Sunday: 10:00AM - 3:00PM
We strive to respond to all enquiries within 24 hours.
Thank you for choosing Dress For Us.